Our Canadian head office is located in Coquitlam, British Columbia.
We have close to 700,000 square feet of space across nine locations in North America, housing offices, manufacturing and production facilities, laboratories, distribution centres, and extensive warehouses. Our head office is in Coquitlam, British Columbia. Our new US office is in Monroe, Washington.
Industry Leaders in Manufacturing
Our vitamin and supplement manufacturing capabilities include tableting, liquid and powder extraction, multi-ingredient aqueous granulations, and a liquid fill line. We are the only branded manufacturer of nutraceuticals in Canada to have our own softgel encapsulation facility, giving us further control over the end product. Our softgel facility can produce up to four billion softgels per year.
Big Enough to do it Right
We believe we need to be "big enough to do it right." This means bringing as many processes in-house as possible. We are one of the only nutritional companies to have our own organic farms, our own extraction, encapsulation, and production facilities, our own labs and research facilities, and a vast network of academic, scientific, and retail partners.
50 Years of Outstanding Quality
Our Reputation for Quality and Purity
Over the past 50 years, our customers have come to trust Natural Factors products. That trust is built on our dedication to formulating safe and effective products and manufacturing them to the highest quality standards, day in and day out.
Advanced Analytical Testing
Our state-of-the-art laboratories subject ingredients to a variety of tests to determine purity and potency, including radiation testing, non-GMO testing, and mass spectrometry testing. Mass spectrometry is the most advanced analytical technology available for the definitive analysis of natural products. This sophisticated test goes beyond what is required by law, and can detect contaminants at a molecular level. No other natural health company comes close to this level of investment in Quality Control and Quality Assurance.
isura™ third party product verification and certification
We chose ISURA to certify our products because they use state-of-the-art equipment, such as real-time PCR (polymerase chain reaction) analysis, to identify genetically modified or genetically engineered organisms. They also use mass spectrometry to test for over 600 pesticides, solvents, heavy metals, and other contaminants. The ISURA seal of approval is your guarantee that our products are non-GMO, safe, pure, and potent.
The Real Measure of Success
Our primary goal is to have the products and education that we provide truly make a difference in the lives of the people they touch. We use these products ourselves and give them to our loved ones, so we want them to be the best, most effective products possible, produced in an environmentally sustainable way.
Although the company has the most technologically advanced manufacturing facility, what really helps us succeed are the values we abide by and the incredible people we have throughout the company.
Our Commitment to Science
Our Scientific Team
One of the things that set Natural Factors apart from others in our industry is the breadth of knowledge represented by the scientific experts that work for us. Drawn from around the world and chosen for their unique training and background, our scientists and quality control specialists are recognized experts in their fields.
Michael R. Lyon, MD
Dr. Lyon is an adjunct professor at the University of British Columbia’s Food, Nutrition, and Health Program. He has designed and conducted numerous clinical trials and is currently the Medical and Research Director for the Canadian Centre for Functional Medicine, a university-affiliated clinical research institute. His current focus in research and clinical practice is on the treatment of obesity, appetite regulation, and diabetes prevention.
Ronald G. Reichert, ND
Since earning his doctorate in naturopathic medicine from Bastyr University in 1989, Dr. Reichert has worked as an expert consultant to the natural health products industry. In addition to maintaining a private practice, he is an adjunct professor at the Boucher Institute for Naturopathic Medicine, and the Director for Scientific Affairs at the Canadian Centre for Functional Medicine.
Veronica Kacinik, MSc, RD
Veronica Kacinik is a Registered Dietitian performing clinical research at the Canadian Centre for Functional Medicineas part of a team of medical and natural health experts. Veronica’s area of expertise is the clinical and commercial applications of nutrition, functional foods, and nutraceuticals. She has a Master’s in Nutritional Science, and has her certification in Adult Weight Management from the Academy of Nutrition and Dietetics.
Kate Rhéaume, ND
Kate Rhéaume is a doctor of naturopathic medicine, a writer, and an educator. A graduate and former faculty member of the Canadian College of Naturopathic Medicine, Dr. Rhéaume is an expert in natural medicine and lectures across Canada on topics related to health and wellness. She is also the author of Vitamin K2 and the Calcium Paradox.
Jan V. Slama, MSc
Jan Slama is a gifted research scientist with degrees in biochemistry and microbiology from universities in Europe. R&D Lab Manager at Factors Labs, Jan conducts phytomedical, nutraceutical, botanical, and nutritional research in collaboration with universities and research centres around the world. He plays a key role in new product development and our organic farming operations, and is an accomplished public speaker.
Julie Reil, MD
Medical Director at Shiloh Medical Clinic, Dr. Julie Reil has 11 years experience in Women’s Healthcare. She practiced Primary Care Medicine including Obstetrics, Gynecology, Clinical Medicine and Hospital Medicine from 2000-2008. In 2008 Dr. Reil became the owner of Shiloh Medical Clinic and expanded the practice to offer full spectrum Laser Medical Services and Aesthetic Services.
Our Links to the Scientific Community
In addition to our in-house scientific expertise, we consult with scientists and researchers at universities and research centres around the world, many of whom have been instrumental in developing new standards, procedures, or testing methodologies that have contributed greatly to the research and development of safe, efficacious, natural health products.
No one person or company can have all the answers. In the realm of science especially, knowledge tends to build on the work of others. Many of the scientists and researchers who work for us or collaborate with us are associated with major universities around the world. Our ongoing research projects with these universities help us stay at the cutting edge of science.
Bastyr University is on the front lines of integrative, complementary, and alternative medicine research.
Recent studies conducted on our behalf at York University include one on diabetes done in collaboration with the Wharton Medical Clinic.
Dalhousie researchers like Professor Timothy Lee shed light on the causes and cures of diseases. Their immunological research includes analysis of our signature ECHINAMIDE® echinacea.
University of British Columbia
Professor Tim Green and Professor Simon Wood have conducted numerous studies for us. Professor Wood is an internationally recognized expert in the area of food, nutrition and health, and has been involved in many of our research projects.
Canadian College of Naturopathic Medicine
Researchers at the college have conducted clinical research in collaboration with us.
McMasters University & Wharton Medical Clinic
We have participated in clinical studies at the Wharton Medical Clinic at McMaster University, focusing on weight management and diabetes.
University of Alberta
Extensive research and clinical testing has been performed for us at the University of Alberta.
University of Calgary
Professor Raylene Reimer has been involved in many of our studies. Her research focuses on metabolism and the role of diet.
University of Ottawa
Professor John Thor Arnason’s research focuses on phytomedicinals and the biological activity of plants.
University of Graz
Dr. Rudy Bauer of the Institute of Pharmaceutical Sciences at the University of Graz has contributed to the development of our ECHINAMIDE® echinacea products. He is the world’s foremost expert in medicinal plants and phytochemicals.
University of Nottingham
Professor Steven Harding has performed extensive research for us over the past few years.
University of Paris
Professor France Bellisle of the University of Paris has been involved in several studies for us. Her research involves human food intake behaviour, obesity in children and adults, and nutrition and growth.
University of Sydney
Professor Jennie Brand-Miller and Professor Ian Caterson have worked with us on various studies related to insulin resistance and weight management. Professor Brand-Miller is the world’s leading authority on the glycemic index.
Curtin University is known for its world class research and dedication to community service. Associate Professor Sebely Pal and Associate Professor Vicky Solah of Curtin University have worked with us on numerous clinical trials.
Good Stewards of the Earth
CARING FOR PEOPLE AND THE WORLD WE LIVE IN
It’s part of our mission to contribute, in a cooperative and sustainable manner, to the lives of our customers, employees, suppliers, and the communities we serve. This includes caring for our planet. Air to breathe, water to drink, food to consume – the Earth provides everything we need to survive and thrive. Our founder, Roland Gahler, has always believed passionately that we need to be good stewards of the earth, and that has become a cornerstone of our company’s philosophy.